Learn More About West Herr Chevrolet of Rochester
Our Story
West Herr Chevrolet of Rochester opened our doors on June 2, 2022 with a clear mission to deliver a higher standard of automotive care to drivers near Henrietta, Rochester, and Irondequoit. As part of the respected West Herr Automotive Group, we are proud to combine the strength of a large organization with the personalized attention of a local dealership. In just a few short years, we have become one of the fastest growing Chevy dealerships in Rochester by focusing on transparency, expertise, and community connection. Every member of our sales team is Mark of Excellence Certified, reflecting our commitment to product knowledge and customer satisfaction. Beyond selling vehicles, we are deeply invested in supporting the people and families who make up our community. Since 2022, we have proudly served as the presenting sponsor for C.U.R.E Childhood Cancer Association, helping raise awareness and support for children and families facing cancer. Our story is rooted in service, growth, and giving back.
Your Trusted Sales Team
At West Herr Chevrolet of Rochester, we offer a wide selection of new Chevrolet models and quality used vehicles for sale, giving drivers near Henrietta, Rochester, and Irondequoit options that fit every lifestyle and budget. Our Mark of Excellence Certified Sales Consultants provide concierge level guidance, whether you are purchasing in store or completing your purchase online. With tools like our digital trade in calculator, personalized video walkarounds, transparent out the door pricing quotes online, and an online credit pre approval tool, we make the buying process simple and informed. We offer same day financing approval, first time buyer programs, a price match guarantee, and even home delivery for added convenience. If you want more time behind the wheel, take advantage of our extended test drives and experience your next vehicle overnight.
Your Certified Service Experts
Our service department is staffed by 22 highly trained professionals, including ASE Certified Technicians, 5 GM and ASE Certified Technicians, and 4 Certified EV Technicians. We are equipped to care for everything from routine maintenance to advanced electric vehicle diagnostics with precision and efficiency. Guests appreciate our express service lanes, genuine OEM parts, online appointment scheduling, service reminders by text or email, and our covered drive in service reception area. Complimentary multi point inspections, loaner vehicles, shuttle service, early drop off, and late pick up options are designed to fit your busy schedule. We also offer military discounts on service and have extended warranty and protection plan specialists on site to help you protect your investment for the long term.
West Herr Chevrolet of Rochester Recognition
West Herr Chevrolet of Rochester has quickly earned recognition for excellence at both the manufacturer and community level. We are proud to be a Chevrolet Mark of Excellence Award winner for 2023, 2024, and 2025, as well as a Chevrolet Elite Leaders Award winner for 2024 and 2025. Our commitment to our team and workplace culture has also been recognized with the Democrat and Chronicle Top Workplace Award from 2022 through 2025. These honors reflect our dedication to delivering a consistent, high quality experience for every guest who walks through our doors. Just as important as these awards is our continued role as the presenting sponsor for C.U.R.E Childhood Cancer Association since 2022, reinforcing our belief that a dealership should actively support the families it serves.
Why Choose West Herr Chevrolet of Rochester?
We will buy your car even if you do not buy from us
Concierge sales service with personalized video walkarounds
Complimentary loaner vehicles and shuttle service
Express service lanes and 24 7 secure key drop
Customer loyalty and referral rewards programs
Pet friendly showroom with children friendly waiting area
What This Means For You
To us, these awards and amenities represent more than achievements. They demonstrate that our team consistently meets high standards set by Chevrolet and by our local community. When you choose us for a new or used vehicle or trust us with your service needs, you are working with a dealership that values transparency, technical expertise, and long term relationships. Our ongoing partnership with C.U.R.E Childhood Cancer Association shows that we are committed to making a positive impact beyond our showroom. We believe buying and servicing a vehicle should feel supportive, professional, and community driven from start to finish.
FAQs
Do you sell both new and used vehicles at West Herr Chevrolet of Rochester?
Yes. We offer a full lineup of new Chevrolet models along with a carefully inspected selection of used vehicles for sale. Our team can help you compare options and find the right fit for your needs and budget.
Can I complete my purchase online?
Absolutely. You can start or complete your purchase online using our transparent pricing tools, digital trade in calculator, and online credit pre approval tool. We also offer home delivery for added convenience.
What makes your sales team different?
All of our Sales Consultants are Mark of Excellence Certified, which means they meet high standards for product knowledge and customer care. We also provide concierge sales service and personalized video walkarounds so you can shop with confidence.
Do you offer loaner vehicles or shuttle service during repairs?
Yes. We provide complimentary loaner vehicles and shuttle service to help keep your day on track. We also offer early drop off, late pick up, and 24 7 secure key drop options.
How are you involved in the local community?
Since 2022, we have proudly served as the presenting sponsor for C.U.R.E Childhood Cancer Association. Supporting local families facing childhood cancer is a responsibility we take seriously, and it reflects our commitment to being more than just a dealership in the Rochester area.
