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did deal rite over phone. was a easy transaction. in and out of dealership in a hour.

This is my 2nd truck from West Herr. My salesman, Mike Tyson, was extremely helpful. He got me the maximum equity out of my old truck, which I needed at the time. He got me into a lease on my new truck which fit my low miles driving(<5000 miles per year). So far I'm very happy with their service and professionalism. In fact when I was waiting to take delivery- which was the same day- my previous salesman, Casey Brown from 2.5 years ago, came over and said hi. You can tell that everyone works together there as a team.

The original purchase was above perfect. Recently I took our Trax in to have a split rubber molding replaced. They parked my car outside, so I figured a 2-3hr wait. 32 minutes from the time I walked to the waiting room, I was told Sir please sign here your vehicle is ready. I was definitely amazed “32 minutes”! Everyone was super polite too including the sales manager whom originally sold me the car. This was my 1st purchase at West Herr Chevrolet. My next car will also be purchased there. Thank you, Tommy

West Herr on West Henrietta Road is a great place to have your vehicle serviced. Very pleasant experience. I was notified of every step during my appointment for my complimentary first oil change and tire rotation. Christian was very pleasant and professional.

The sales and service team were a pleasure to work with during the buying process. They were attentive to what I was looking for in a vehicle and went above and beyond to ensure my experience was outstanding. I’ll be looking to buy my next car for my family with them snd would highly recommend them to any friends and family.

I was very surprised as how well everyone that I had talked to was able to explain the process of how I would end up with the truck That I wanted to drive home that day . I had many questions , and all were answer. So that I could understand . I will let all of my friends no of my experience..

Justin in the service department was phenomenal to deal with. Unfortunately had a few issues with other dealerships servicing my gmc sierra but Justin was super professional, provided accurate time estimates, issued a loaner that was new and clean, and filled me in on the process they were making at critical checkpoints. West Herr is lucky to have him and my family and I will only be going to Justin with our service needs.

This is are second vehicle with West Herr and with Micheal and been very pleased with service and him. Very Happh with are new EHICLE..THANKS

I loved our sales rep she made buying a SUV non stressful every one helping was very pleasant

Fantastic, easy, streamlined, stress free process. Highly recommend to see Mike Tyson and the West Herr Chevrolet of Rochester team!

What a great buying experience at west herr Chevrolet. I truly had a perfectly smooth transaction from start to finish. The entire staff was very friendly and helped with all my expectations. I wouldn't hesitate to return for my next purchase. And also for the record this was not my first time buying from west herr Chevrolet.

Took very good care of us. Was friendly and listened to what we wanted and price range

Very professional service, Mike was great. We did not purchase our 2024 Traverse High Country vehicle from them but was in need of warranty work. It was a holiday week and Mike did his best to get the parts needed for the repair so we could travel, Will be a return customer, and will probably even purchase from them next time around. Thank you, your efforts were very much appreciated!

The service I needed was done on time and at a reasonable price. The service reps were friendly and professional.

Casey and the team worked with me to make a deal that worked for both of us